How can I help you?

What is a textpack file?

Simplifying, Textpack is a markdown file, plus optional image files, packed into single zip file.

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How to start using Keepmark? (Quick start guide)

You will find a short guide how to get started with Keepmark in the attached video.

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Does the free trial have any limitations?

Yes. The Trial version is limited to 20 indexed tasks and 20 indexed documents.

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How to use Tasks module?

See attached video to see how to use Tasks Module in Keepmak.

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Who is selling this software?

Currently, the sales process is handled by FastSpring company.

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How to configure email account?

See attached video to see how to configure email account in Keepmark.

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How to configure workspace synchronization?

You will find a short guide how to configure workspace synchronization in the attached video.

Why did I get the second key?

The two-key mechanism allows you to cancel the purchase in case of a refund request.

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Does Keepmark have a mobile app?

No. Currently Keepmark is a desktop application. However, documents are stored in a user-accessible form and can be synchronized with mobile devices, e.g., using services like Drobox or the WebDav protocol.

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On how many devices can I use the purchased license?

There is no limit for number of devices to run Keepmark for a single license.

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