Why did I get the second key?

The two-key mechanism allows you to cancel the purchase in case of a refund request.

Does the free trial have any limitations?

Yes. The Trial version is limited to 20 indexed tasks and 20 indexed documents.

How to set default author for new notes?

In Keepmark you can configure default author for new notes. It can be helpful, when you want to discover if note is created by you, or copied from external source. This operation you can do in Application Settings.

What files Keepmark supports?

Keepmark can store any files that are on your computer. Moreover, it previews many popular document formats, allowing you to view them without having to open them in a dedicated application.

How to use Tasks module?

See attached video to see how to use Tasks Module in Keepmak.

On how many devices can I use the purchased license?

There is no limit for number of devices to run Keepmark for a single license.

Does Keepmark have a mobile app?

No. Currently Keepmark is a desktop application. However, documents are stored in a user-accessible form and can be synchronized with mobile devices, e.g., using services like Drobox or the WebDav protocol.

Who is selling this software?

Currently, the sales process is handled by FastSpring company.

How to configure email account?

See attached video to see how to configure email account in Keepmark.

Does Keepmark has OCR support?

Currently Keepmark has no support for OCR (recognizing text from image files). However, it is not excluded that this possibility will appear one day.